Knowledge Management

Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organisational knowledge. It refers to a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge and that they apply that to improve organisational effectiveness and efficiency. KM is an intentional process that includes identifying the knowledge needs of a particular audience and then generating, curating, and sharing relevant knowledge to help programs and organizations succeed.

At MMI , we recognise that the right business improvement solution must be designed and deployed in a way that meets your expectations at a pace which is adaptable to your need and therefore sustainable. Your success comes from our balanced and holistic approach that captures the 3 key principles of Lean Organisational Transformation. A clear vision and strategy provide the firm foundations for change, enabled through a change management framework that embraces the organisation, its value and culture. Through engagement of management and staff we strive to drive process redesign that delivers ‘client value’ recognised at all levels of any organisation.



Effective Knowledge management of healthcare service delivery and overall performance of the health systems requires functional health information systems capable of producing real time information for decision making. Globally, Information and Communication Technology (ICT) has emerged as a critical enabling mechanism to achieve this. The MMI prides itself to provide a turnkey solution to Knowledge management at an organization. 

Organisational Assessment

Our team will assess the current state of Knowledge management in your facility and give you a comprehensive status report and help you to draft Knowledge management plan for your facility.


Electronic Health Records (enabling sharing of patient data between points of care) is a critical component of e-health strategy of the Government. The MMI offers a comprehensive solution to your organisation for introduction of EHR and work with your organisation through different stages for introduction of EHR (Stage 1 – paper-based systems for collecting data to Stage 5 – a fully comprehensive and integrated electronic system.

Health Knowledge Management

MMI offers you to develop best practice guidelines suitable for your institutions according to national and international policies and guidelines and make them available and accessible electronically.


MMI works with your organisation for introduction of mHealth (e.g. use of mobile devices such as cell-phones to share information or to collect aggregate or patient data)

Virtual Healthcare

Our team of health professionals working together with your staff members via ICTs and using strict guidelines to offer advices to your clients. You can save significantly by offering virtual services to your clients and still maintain consistency good quality services.

Health Research

We assist you to handle large volumes of data generated in your facility and to analyse them using of high performance computing to product report which can be translated into service improvement plan.


Telephone: +27 (0)11 482 6484

Fax: +27 (0)11 863 3641





Knowledge for Public Health:

Knowledge management in Global health: